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The all new Brondell Swash 1400 is the latest series model from Brondell. While on the outside it sports a similar body as the current Brondell Swash 1000, the Swash 1400 incorporates some updates and improvements based on feedback from Brondell's loyal customer base over the past several years.
The Swash 1400 still retains all the main features you would expect in an advanced bidet seat. These features include posterior wash, feminine wash, adjustable water temperature, adjustable water pressure, adjustable spray position and spray width. With all of these customizable features, you'll be able to find the right combination that works best for you. Even the temperature of the warmed toilet seat can be controlled with the touch of a button. When done washing, use the built-in warm air dryer to help with residual moisture after washing. The slow-closing seat and lid close gently, so the sound of slamming toilet seats in your home will be no more. And you're free to sit down on the sturdy, sittable lid of the Swash 1400 which unlike other bidet seats - is designed so you can sit on the lid too.
In addition to improved internal components designed to increase the durability of the seat, this newly designed unit features an all new wireless remote control. This is noteworthy since the remote control is your primary interface to interact with the seat. You'll notice three additional buttons towards the bottom of the remote when compared to its predecessor: an "Auto" button, a "User 1" button and a "User 2" button. The "Auto" button activates the wash cycle which is immediately followed by an air dry. This eliminates the secondary step of pressing the "Dry" button after washing. The "User" buttons work as user presets. This allows you to set individual wash preferences such as water temperature, water pressure, spray position and spray width for two different users.
Another addition is the convenient night light. As people get older, night-time restroom use becomes more common but who wants to turn the lights on and blind themselves in the middle of the night? With the Brondell Swash 1400 you'll have a handy night light which provides a gentle glow of the toilet so you know where to walk to, or know where to aim! The removable/replaceable carbon air deodorizer cartridge represent another upgrade. With the prior model, the carbon filter was not replaceable which would result in reduced efficacy of the air deodorization system over time. But now if you feel your air deodorizer isn't working like it used to, you can insert a fresh cartridge.
Brondell has taken the steps to take what was already a great product and make several improvements in this new model. We expect these product refinements to be well-received from the bidet community and existing customers who are looking for an upgrade/replacement of an older model. And when you consider that the lifespan of a bidet seat is several years, it's nice to have an option with these advanced features which will hold up with technology developments over time.
Available in white and beige. Also available in 220V/240V.
Brondell Swash 1400 Features:
Brondell Models At-A-Glance:
|Model||Controls||Key Feature Differences||Accompanying Perks||Just to Nitpick|
|Swash 1400||Remote Control||Hidden pocket for water hose is more discreet, electric cord moved to the left, longer feminine nozzle, replaceable air deodorizer cartridge, 1 touch wash/dry||With BOTH the water hose and electric cord on the same side, things look a bit more tidy. The added night light is a nice touch||The only thing this bidet is missing is the auto open/close seat and lid|
|Swash 1200||Remote Control||Exactly the same as Swash 1400, except no warm air dry, air deodorizer, or oscillating cleanse||Shares the same body as the Swash 1400, so aesthetic improvements carry over||Doesn't have oscillating cleanse.|
|Swash 1000||Remote Control||Every feature of the Swash 1000 has been carried over to the new Swash 1400. When facing the bidet, electric cord will extend from the right side.||Had a successful 6 year run as Brondell's flagship product, prior to the Swash 1400 coming out. Long history as shown solid durability||Feminine nozzle does not extend forward enough for some women|
New to Brondell? A Brief Q & A:
|What is the Brondell Swash 1400?||The Brondell Swash 1400 is a bidet toilet seat which provides a warm water wash after using the restroom. This is Brondell's latest and 3rd generation model - supplanting the 1st generation Swash 800 and 2nd generation Swash 1000 series.|
|When was it released?||The Brondell Swash 1400 was released in May 2017. Notable upgrades over previous models include a night light, 1 touch auto wash & dry, replaceable air deodorizer cartridges and a longer feminine nozzle providing more forward reach for women. Improved body design is more attractive and sleek.|
|Why would this model be a good choice?||The Brondell Swash 1400 does a good job blending looks with performance. It's a good-looking seat that works well too. Swash 1000 owners looking to upgrade will welcome the subtle yet noticeable improvements to the body design, and the night light is more handy than you think.|
Some Feature Highlights:
The all new redesign of the Swash chassis includes a hidden port for your water and power connections. A pair of cable clips are included, which join your water and power cords together for a convenient look. Also new is the replaceable air deodorizer. While the previous Swash 1000 had a deodorizer too, it wasn't accessible and the carbon filter couldn't be changed. These active carbon cartridges can now be replaced and are easy to swap out.
Swash 1400 Remote Control:
You interact and send commands to your bidet seat through the remote control. Brondell's new, refreshed remote comes with a similar color design as before, but the corners have become more rounded. It's still easy to hold in one hand though, and you can access all the buttons with your thumb. And the wall mounting kit is great. The magnetic cradle is the best design we've seen for docking your remote control. Hold the remote close to the cradle, and you'll feel the magnets engage to bring the remote home.
A: Yes, the Brondell Swash 1400 and all of our electric bidet toilet seats must be plugged into a standard 120V GFI outlet in order for any of the features to work. The power cord extends from the rear left side of the bidet as you are facing the toilet, and it is approximately 4 feet long.
Q: Do I need to hire a plumber to install?
A: The bidet seat is designed for do-it-yourself (DIY) installation and does not require a plumber. Most customers can install the bidet in about 30 minutes or less. All of the installation hardware needed for installation comes with the bidet, including a T-Valve and bidet hose for connecting to your existing water line as well as a mounting kit to install on top of your toilet.
Q: Do I need a hot water connection?
A: No, the Brondell Swash 1400 and other electric bidet seats heat the water internally. The bidet uses a tankless system for instant and continuous warm water that stays warm for as long as you wash. You should only connect the bidet to a cold water line. Connecting to a hot water line is not necessary and may damage the bidet.
Q: What is the weight limit?
A: The weight limit for the seat is 330 pounds. And unlike most bidet seats, the Swash 1400 has a lid you can sit on with a weight limit of 270 pounds.
Q: Can I return it if I don’t like it?
A: Bidet seats are hygienic products and typically are not returnable once they have been installed, however the Brondell Swash 1400 is covered under our 30 Day Risk-Free Trial. So you can return the unit if you are not satisfied with it by contacting us within 30 days of your purchase date.
Q: Can I use the bidet as a regular toilet seat if I don’t want to use the bidet functions?
A: Yes, if you don’t activate the features through the remote control, you can simply use the toilet as you normally would.
Q: What if I have a problem with the bidet?
A: The product is backed by a three year limited warranty from Brondell. You have 100% coverage of parts and labor during your first year of ownership, and then 75% during year two and 50% during year three respectively.
Q: Is it hard to use the different features?
A: All of the features are operated through a remote control which comes with a wall mounting kit so you can place the remote wherever is most convenient. To use the wash functions, you simply press either Rear or Front to begin the wash you want, and you can press the Stop button at any time to stop the spray. Making adjustments to the water temperature, pressure and nozzle position is done the up and down arrows on the remote which are marked. Most people find the remote very simple and easy to use.
Q: How do I clean the bidet seat?
A: We recommend using warm soapy water and a soft cloth when cleaning the surfaces of the bidet. Avoid caustic cleaning chemicals as they may streak or scratch the plastic of the bidet. The seat also has a nozzle sterilization feature which uses silver oxide to sterilize the wash nozzle. You can use a brush to clean the nozzle more thoroughly as well, though you do not need to regularly do this as there is a self-rinsing feature that cleans the nozzles with a pressured wash of water before and after use.
Q: What is the difference between the Swash 1400 and Swash 1200?
A: Brondell’s most popular bidet seat by far is the Swash 1400, which looks the same as the Swash 1200 but has some important differences. For example, the 1400 includes a popular oscillating wash function which moves the nozzle back and forth during the cleaning cycle for a better wash and larger area of coverage. Many users utilize the oscillating wash every time they use the bidet. Another feature on the 1400 not available on the 1200 is the warm air dryer with adjustable air temperature. Other notable features missing from the 1200 include a built-in air deodorizer, nozzle sterilization and a stronger warranty (one year vs. three year limited warranty).
Q: What color is the Brondell Swash 1400?
A: The Swash 1400 is available in a standard white color like most bidet seats, and there is also a beige color option. The beige color, also referred to as “biscuit” is a light beige that matches toilets that are beige or biscuit colored. The beige option is an additional $99.00.
Q: What is the width adjustment feature?
A: The Brondell Swash 1400 has a unique width adjustment not found on other bidet seats. The feature allows you to change how wide the stream of water is during the washing cycle. The stream width is initially set to the narrowest setting, and to adjust the width you simply press the button marked “Wide Spray” on the remote control. There are three width settings that increase width each time you press the button until you are at the widest setting. Pressing the button again while on the widest setting will change the spray back to the narrowest stream setting.
Q: What does it mean that it has a twin nozzle system?
A: Some bidets use a single nozzle for both posterior and feminine wash. The twin nozzle system of the Swash 1400 uses two separate nozzles, one for posterior wash and a separate nozzle dedicated for feminine wash. Some people prefer having separate nozzles for the different wash functions, but functionally speaking the single nozzle and twin nozzle systems both provide exceptional cleaning for both posterior and feminine needs.
Showing reviews 1-50 of 66 | Next
I'm Still Glad I Bought This
Posted by Pam on 3rd Sep 2019
I have no regrets about buying this, but it disappoints me that some of the things it says it will do it doesn't. I have tried all day, with help from the company, to set my settings and save them to User1. It clearly says you can set both rear and front settings to one button named User 1. My bidet toilet seat will not do this. I program rear and then program front, and front cancels out the rear settings and vice versa. I have one thing different from the two settings and that is the pink width setting for the front when I have the blue width setting on the rear. I was told by a very nice young woman that it might be operator error. I do not believe that is true. If I can program one side, I can program both rear and front. If I start with rear or front, the last one cancels out the first's settings. This is not what it is supposed to do. I feel like I might have gotten a faulty toilet seat, but I paid (because I wanted to make sure it was done right) my plumber to install it. I don't feel like paying again to get a replacement for my toilet seat.
Our first bidet and very satisfied with it.
Posted by Herminator on 24th Aug 2019
It worked as advertised. Installation was easy and all the parts were accounted for. Remote control was easy to use also.
Love the bidet
Posted by Ken on 6th Aug 2019
Great bidet! Good fitting seat, stable for my 210 pounds...
Easy to operate. We don’t use the presets. Just as easy to push a button that is desired.
Posted by Marie on 27th Jul 2019
I am extremely happy to have found this site. As a physically challenged individual I was struggling mightily in my personal care. This has been a godsend. As soon as my mother saw it, she too wanted one. Effective and easy to use, very customizable.
Very good bidet
Posted by Li on 26th Jul 2019
First time user and it is very good. Easy to install. Powerfull and warm water. Easy remote control. Only issue is air dry make seat hot and can not 100% dry.
Posted by Bob on 26th Jul 2019
Impressive - purchased swash 1400 and it works very well - really like the spray width adjustment. Installation was easy - directions clear and simple.
A good value for the money.
Posted by Michael on 8th Jul 2019
My wife is very pleased with the Brondell Swash 1400. I have only used it once. She has upcoming surgery and it will be a lifesaver for her. It took me a little longer to install it due to the fact that I have Parkinson's Disease but I managed so If I can do it most anyone can. The heated seat will be really nice this winter.
Love my bidet
Posted by CL on 2nd Jul 2019
Got mine over a month ago, love my bidet. It has the 2 user's setting so that you don't need to keep adjusting the temperature between users. Cleans well and use of toilet paper is less. Round is right size for me but if you're a big person, you may need the elongated one, but this will depend on your toilet size as well.
Best Bidet Ever!
Posted by Gisela on 24th Jun 2019
This is the second Swash Bidet I have bought in the last year. They are both Brondell Swash Bidets and I love them both. The 1400 has the added feature of programing it for 2 users and that is a huge improvement as both my husband and I use it. Thanks, Brondell for making such a terrific and reliable product!!
Posted by TM on 4th Jun 2019
Great bidet, features 2 personal settings so you don't have to mess with setting it up to your needs every time. My wife and I really like this feature.
Love this product
Posted by M. Denman on 30th May 2019
I never thought I would want a bidet toilet but recently experienced a Toto in a rental house. We didn't want to have to replace our two toilets so the Brondell product was perfect. Easy to install and use.
Best Purchase Ever
Posted by Claire Pisor on 24th May 2019
Just installed our new Brondell 1400 and so far, so good. Water pressure is perfect, adjustments of nozzle position accommodate both of us perfectly. Love that you can program it, but don't have to. Our other bidet seat (not a Brondell) finally broke after 12 years and the industry has made wonderful advancements. Love the sterilizing feature and the stainless nozzles. Easy to install.
Improved our quality of life
Posted by KH on 13th May 2019
We are very pleased with the product and feel it has improved our quality of life.
Best Restroom Time
Posted by Happy on 13th May 2019
Having had the experience of the bidet toilets in Japan we opted to install our own and find the product and experience gratifying. It is hygienic and comfortable resulting in reduced stress.
Our favorite bidet
Posted by Sunshine Girl on 15th Apr 2019
We tried a couple bidets and the Swash 1400 is our favorite. First, for quiet operation because it does not run water unless you sit on it. The other one noisily sprayed water at intervals day and night as well as while you sat on it. Next, we like the separate deodorize function with refills. We like the pressure sensor so the Swash 1400 only sprays the bowl when you sit on it. The other one sprayed the bowl anytime anything moved within three feet of the distance sensor.
Forget the paper
Posted by Art on 4th Apr 2019
The Brondell Swash 1400 is my second home bidet. The improvements in design over the last six years are evident. Front and rear nozzles with better cleaning, sterilization and instant warm water come to mind. Even the seat is more comfortable and secure. Installation was relatively easy for the non plumber I am. I had more trouble removing my previous bidet than installing the Swash 1400. (Don't ever use metal to secure the seat to the commode. It rusts!) I highly recommend the Swash 1400. I wish I could take it when I travel.
Posted by Alice on 1st Apr 2019
Installing the Brondell Swash 1400 was a breeze and it has been performing well ever since! I especially like the water hose that came with the Brondell - much less obtrusive than my old one! I also like the safety feature that makes sure someone is seated before the washing starts.
Posted by Unknown on 19th Mar 2019
Easy to install and easy to use. Just love it.
This is what we needed
Posted by Ron Walter on 28th Feb 2019
Ordered the Brondell Swash 1400 arrived in less than a week. Installed the seat had to wire an outlet for the seat, best thing ever. Can’t be more happy. After using this seat for better than a month now I’ve decided we should have installed the seat along time ago.
Thought I’d like it... but I don’t, I LOVE IT!
Posted by Les Bovee on 24th Feb 2019
Brondel Swash 1400 ... Delivery was fast, I live in Alaska so was surprised how soon it arrived. Installation what’s a snap, good instructions and a video on YouTube that shows how simple it is. Wish I would’ve done this year‘s ago but I am happy now with my purchase.
This is what I want
Posted by Athena on 23rd Feb 2019
After a business trip to Japan, I really want to have a bidet seat at my own bathroom. Finally I got time to do the on-line research, and settled on Brondell S1400. It has all the features I want: sterilization, unlimited warm water, deodorization, etc. The cleaning function is excellent. It is very easy to remove the seat to clean the toilet bowl. I have it installed for 3 months, and very happy with it.
The top of the line - for a reason
Posted by Bob B. on 19th Feb 2019
I like the Brondell Swash 1400 for its warm water sprays and the heated seat. The unit is sturdy under a 320 lb guy. I did turn the night lite off (thanks for that option) but the seat is a great system. I’ve used bidet seats for 5 years and this model is the best so far. I’ll buy more when my others reach end of life.
This is exactly what I have waited for over the years
Posted by Prof. Kantha on 25th Jan 2019
I am a professor and as part of my research and teaching duties, I have visited many countries such as Italy, England, France, Germany, Holland, Japan, Korea and India very often, attending conferences, conducting research campaigns and delivering invited seminars at universities. In the year 2000, I visited Japan with my family and at that time, these Bidet-type toilets were just being introduced. In the Orient and in Europe, it is normal to use water for cleansing and not toilet paper, since it is regarded as more hygienic. Now you can find such toilets almost everywhere in japan. Anyway, we decided that we would get these Japanese toilets for our home. Unfortunately, there were no nearby electrical outlets and the expense of installing them and the Japanese toilets themselves made us wait. But this year, we had a new house built for us and we made sure all bath rooms have electrical outlets near the toilet. Then we looked around for a suitable unit. This product fit our needs best. It was relatively inexpensive and very easy to install myself. It has all the features we wanted, especially sterilization, except perhaps automatic lid closing. It is closest to what I find in four and five star hotels in Japan during my visits. It has the additional convenience of a remote unit to operate the toilet (Japanese toilets have this built into the side of the toilet and it is often quite awkward to bend, read and push appropriate buttons). We also bought a unit for our sons' new house as well. It has been a month now and so far so good. The units look classy and have worked very well. I don't think we will ever go back to using toilet paper!
Good, relatively inexpensive product worth having.
BidetsPLUS & Brondell = five stars!!
Posted by DL on 14th Jan 2019
I originally purchased a basic Brondell bidet and loved it so much! I decided to purchase the Brondell 1400 and am completely happy with the unit!!! Bidetsplus has provided excellent service with all aspects of my transaction like a five star hotel! You can’t lose with Bidetsplus and Brondell! Excellent service and product equals a winning combination!!!
Why did I wait so long
Posted by Vic on 3rd Jan 2019
Excellent product. Have thought about getting a bidet seat for a long time. Now that I have it - I waited much too long. Did a lot of research on brands and we're very happy with the Brondell.
Posted by Wolfgang on 2nd Jan 2019
Been thinking about a bathroom remodel and upgrade for some time. Finished the project with a Brondell Swash 1400. I can only say should have done this years ago, what a sweet upgrade. Clean like a shimmering mermaid.
Life changing! (Seriously)
Posted by Laura on 4th Dec 2018
After doing hours of online research, I decided on the Brondell Swash 1400. The unit was very easy to install AND easy to use. I now own TWO!
Tried others and this one is good
Posted by MM on 6th Oct 2018
Given the cost spread between competing models and experience with other brands, I find the Swash a good value and good quality. I hope to get years of service from it.
Worth Every Penny
Posted by littlehapa on 25th Sep 2018
I was worried the round seat would be too small, but it is not. My main reason for purchasing from Bidets Plus was their 30 day money back policy. The bidet features are great, the dryer air is warm. I had never tried one before buying, but i will never go back to just paper. Great product.
Wish I hadn't waited so long to buy one
Posted by Joan M on 12th Sep 2018
Should have bought one years ago
Posted by Dave on 6th Sep 2018
We have owned our 1400 for 3 years now. It has worked flawlessly other than the occasional time we have had to reboot it by unplugging it and plugging it back in. (twice in three years). It is very well designed for people with any kind of digestive track issue this is a godsend. You feel clean and pain and irritation free.
Brondell Swash 1400 Will Pay for Itself
Posted by TS on 20th Aug 2018
I first decided to buy a bidet seat when I read rave reviews about bidets on a Facebook ad for a toilet paper brand that ships directly to your house. Instead of switching the way I buy toilet paper, I decided to change the way we use toilet paper. BidetsPlus has a return policy that is hard to beat, so there wasn’t really anything to lose. It was a good decision. The main person who is benefitting from the Swash 1400 bidet seat has severe ulcerative colitis (10-15+ restroom breaks a day). Needless to say, our toilet paper bill has been on the high side. Since installing the seat (which was super easy BTW), he has rarely had to use toilet paper…and then only when he wanted to go ahead and dry off rather than let the blower do the job. In less than a year, our savings on toilet paper will pay for the bidet seat. Also, he is much more comfortable in a certain area since he doesn’t have to scrub with paper anymore…and he says he feels super clean down there all the time now. He gives the seat a rating of five stars. The second user of the bidet seat has normal colon function. He was reluctant to try it, but now says he uses it. He hasn’t given up toilet paper altogether, but he does say using the bidet seat along with toilet paper gets him cleaner than using toilet paper alone. His rating is 4 out of 5 stars. I recommend the Brondell Swash 1400. It has bells and whistles you don’t want to miss out on. It also helps that we have an electrical outlet very near the toilet. We’ve had it for about a month now. So far, nothing has gone wrong it. I chose the Brondell over the Toto because Brondell seemed to have more for less than the cost of a Toto…and because Brondell has stainless steel nozzles. The reviews for Brondell were good as well. BidetsPlus comparison chart was a huge help in choosing which seat to try. I’m glad I chose the Brondell Swash 1400, and I’m glad I chose BidetsPlus to purchase it from.
Got it on sale adding to it value!
Posted by Wayne on 20th Aug 2018
I was introduced to the Bidet seat while visiting Tokyo. Came home and had to have one. Very happy with the Brondell 1400
Best Bidet for your money
Posted by Ravi on 16th Jul 2018
I recently purchased my second Brondell Swash 1400 from BidetsPlus. I am entirely pleased with Brondell Swash 1400 as a product and BidetsPlus as the vendor. I bought the second of these based on the performance of the first unit over the past 6 months. I bought the first based on extensive research. The features of Brondell Swash 1400 are terrific, and the controls very intuitive. The only unknown is its reliability, which can be known only over time. If this product continues to perform as it has been for the next several years, I would be totally pleased. BidetsPlus has been terrific to deal with; price, ease of ordering, on-time/ as-promised delivery, and follow-through. Though I haven't had a need yet (thanks to Brondell for it), I expect that if I do need to have any issues resolved about this Bidet, BidetsPlus will be there to give me the great customer service, that every reviewer is raving about!
Swash 1400 Best!!!
Posted by Leon on 22nd Jun 2018
The Swash 1400 is my new best friend (You may laugh)! It does everything it says and well. Trust me! I've been using the 1400 for over a month now. With my Metformin medicine and the "messy' that it makes, the Swash is a god send. Water temp, pressure, and drying positions controls are perfect. If I must find a criticism, the enlongated seat model will cut the original toilet opening by half; not a problem for me being a large tall guy. The oscillating head control move only 2 positions...would be nicer if moved 3 positions but you can do it manually like I do. Pay the extra money for the 1400. The drying is unbelievable. !
Posted by Georgia Van Wormer on 22nd Jun 2018
We had discussed remodeling a bathroom to add a standard bidet when I discovered this this product. It is a perfect solution without having to remodel. First unit had a faulty sensor and had to be swapped out for a replacement, which they did quickly. This unit is a solution for cleaning areas that are difficult to reach for people with physical limitations or mobility difficulties, whether permanent or temporary. It cleans the perineal and rectal areas very well. Exactly as advertised.
Posted by VC on 20th Jun 2018
I visited Tokyo recently (while on a business trip), and finally had the opportunity to use bidets. When I returned home, I decided to look into getting one for our master bath. After comparing the Brondell Swash 1400 and Toto S550e online, I decided on the Swash 1400 mainly due to the price, the stainless steel spouts, and the lid you can sit on. We have been very happy with it! It was easy to install, looks great, is comfortable to sit on, and works very well. My suggestions for the next generation would be to extend the front wash spout further, and also to have a motion sensing night light that only turns on when it senses someone is near (currently the night light is always on or always off, so we just leave it off). Overall, we are extremely happy with the purchase! I'm sure the Toto would have been great too, but with the sale on the Swash it was almost half the price so I am very pleased!
Posted by JS on 18th Jun 2018
We purchased our first bidet (swash 1400) and have been very pleased! It was a breeze to set up with everything needed included in the box (with the exception of an electrical outlet). It leaves you feeling very clean afterwards. The dryer could use a bit of work, but if you sit long enough it does the job. Also, all cards on the table, my wife finds it to be helpful with her monthly menses. The kids are still apprehensive but will learn to like it! If you are hesitating, stop and spend the money. It is much more sanitary then using paper to smear around what should be washed off.
Why doesn't everyone own one of these!
Posted by David on 15th Jun 2018
I am nearly 50 years old and had never used a bidet until I bought this three weeks ago. I hope to never be without one ever again.
Posted by HC on 4th Jun 2018
2nd one of these I bought for a different location. Very high quality and lots of functions. Cleans very well.
Brondell wins again!
Posted by Mike L on 14th May 2018
I was looking to replace my Brondell Swash 1000 with a newer unit and had purchased the Blooming unit instead of the Brondell. Well, what a disappointment that was! I quickly returned the Blooming and ordered a Swash 1400 hoping it would be as good as the 1000 model, and it's Fantastic!!! So happy with Brondell!
Love it but.....
Posted by Otto on 16th Apr 2018
Ok I bought the Brondell Swash 1400 as my first bidet. I absolutely loved it! I never felt so clean. It’s so much more hygienic than using toilet paper. The warm water and warm seat feel nice. I also like the nice warm air dryer. Oh and the blue light is pretty cool also at night. So I was very much loving my new bidet! Then just two weeks after I installed it the warm water stopped working. I contacted bidetsPLUS to report the problem, and they responded to my email right away. They gave me some trouble shooting steps to try and resolve the problem but nothing worked. I still was not getting any warm water. They gave me contact information for Brondell. Brondell sent me a new Swash 1400 right away, and I should be getting it tomorrow. As soon as I get it I’ll Fedex the defective one back, and yes they send me a prepaid FedEx label. I may have received a defective Swash 1400, but I have to admit that the customer service from BidetPlus and Brondell have been excellent! I emailed both of them about my defective Swash 1400, and they both responded quickly. Brondell sent my new Swash 1400 either that night, or the very next day. When I ordered my Swash 1400, I ended up purchasing another one later that same day for my parents for their anniversary in May. I ordered them an elongated one, and the one I ordered for myself was round. The day after I ordered them online a representative from BidetPlus called me to confirm that I meant to order two bidets. I thought that was pretty cool that they called to make sure that I meant to order two, and that I didn’t somehow order two by mistake. Great customer service! I received both bidets quickly!
100% + EXCELLENT BRONDELL 1400 BIDET TOILET
Posted by MARK & JOANNE Schermerhorn on 31st Mar 2018
We love our Brondell 1400 bidet. This bidet toilet is 100% great buy and very healthy hygiene health. When anyone comes to our home they want to know all details about the Brondell 1400 product. I tell my family and friends to go online and read all about the product. I have to say my daughter purchased the Brondell product and feels the same way. Her parents feel we thank the company we received great service and I rate this a 5 star rating. The company was there to answer your questions and even send your order free that’s just great service. Thank you.
Posted by Colin on 28th Mar 2018
I have been wanting to purchase a bidet but was waiting to find one with great reviews. I was sold on Brondell after talking to a sales associate at my local hardware store. He recommended Model 1400 based on his own experience of past eight years. I had to get help for adding an electrical outlet in the bathroom. Other than that, everything went smoothly. Very nice addition to our master bathroom (hopefully, soon in the guest bath). Don't know how we got along without this addition before. Highly recommend.
Most practical product
Posted by Audrey Kroft on 23rd Mar 2018
This bidet is great and it's so practical given you'll use it EVERYDAY! How many things do you buy that hardly get used? Just a wonderful addition to our bathroom. Looks sleek and love the night light which makes the bathroom look high tech. Washing with water has been a welcome change to my life. I didn't know what I didn't know. But now I have a bidet, now I know!
Clean and Neat
Posted by Abby on 22nd Mar 2018
Very satisfied with the Swash 1400. It has helped cleanliness and is comfortable and easy to use. I recommend it if you want a clean, neat and easy bidet experience.
Posted by Jim on 18th Mar 2018
Top of the line. All the bells and whistles. Highly recommend it. Swash 1400
Posted by Mike Rocklin, CA on 6th Mar 2018
I have been used this Brondell product for years, love it. This is the 4th one in my house, work great.
Posted by Ravi on 27th Feb 2018
Not having bought bidets before, but having used them often during trips to far east Asia. I decided to get one myself and did some extensive research. I zeroed in on Brondell Swash 1400 from BidetsPlus. I am completely satisfied w/ the product but even more impressed with the keen attention to everything customer-centric by BidetsPlus. Not only will I buy bidet seats for my other toilets, but will be sure to buy them from BidetsPlus. I am having electrical outlet installed at every one of them now!
Should Be In Every Home
Posted by Vincent on 20th Feb 2018
I bought a bidet seat about ten years ago. We're upgrading the Master Bath and bought the Brondell 1400. What a surprise the improvement the Brondell has over my Toto 300. My wife love the unit and the price. One of the things we miss when on vacation.
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