The idea for bidetsPLUS happened in 2009 when our Founder, Jensen Lee, was staying at a friend’s apartment overseas. They had a bidet toilet seat installed in their home and after trying it, Jensen was rather impressed to say the least! This was his first time using a bidet seat but immediately he realized how much more comfortable and cleaner bidet seats were vs. the toilet paper he had been using. It was SO much better, and Jensen was dumbfounded how he had never come across one before.
Once returning home to the U.S., Jensen wanted to buy one but discovered there wasn’t a lot of information out there on bidet seats. They were impossible to find in retail stores – couldn’t find them at Walmart, Target, Home Depot or Lowes. There were a few websites that sold bidet seats, but these websites hardly gave enough product detail, for a consumer to decide on one bidet over the other. These websites did a poor job of explaining how they worked, and what the benefits of bidet seats were.
So he built his own site and in March 2010, www.bidetsplus.com was born. Sales were important of course, but even more important was the educational aspect of the site. Nobody in this country even knew what a bidet seat was! The site focused heavily on product reviews, video reviews, bidet benefits, bidet articles, and other “how-to's” in an effort to educate America. That first month in March 2010 we sold one bidet seat. But hey, it was a start.
Fast-forward to March 2015 (the time of this writing). This month is bidetsPLUS’ 5 Year Anniversary, and now we sell thousands of bidet seats a year. We have changed thousands of lives. We have been able to successfully educate our visitors on our products, and our customers LOVE, LOVE, LOVE their bidet seats. Just look at the dozens, if not hundreds, of reviews and testimonials on our website. Our customers will tell you - they will not go back to life without a bidet seat again.
Rubbing yourself with dry, abrasive paper is not the way to clean the most sensitive part of your body. Washing with water is the best way to clean. Many of us have been conditioned since childhood to accept something different. We’ve been taught to use dry paper to clean ourselves. But it’s wrong.
We hope that here at bidetsPLUS, you'll learn more about the modern bidet seat.
Our Guiding Principles
bidetsPLUS will create and publish the web’s most outstanding content and information to help with your bidet seat selection. We will present this content in various ways - including in-depth written text, insightful HD videos, high resolution images, graphical photos, and with informative bidet reviews and “how-to” articles.
We will be active on social media including YouTube, Facebook, Twitter, Google +, and our very own bidetsPLUS Blog - in an effort to introduce bidets to more Americans and to make bidet seats more mainstream in this country.
We will maintain a well-organized, easy to use website with complete and accurate information. Our online checkout system will be fast, intuitive, and safe by protecting our customers’ privacy.
We will have a long-term view of the relationship we have with our customers. Always.
Our Pledge to You
We are committed to providing you with extraordinary customer service. You are welcome to call, e-mail, or chat with us. Our staff is highly knowledgeable of our products, and can assist you with any questions you might have regarding our bidet seats. We can help guide your decision based on your individual needs and preferences. From research, to purchase, to after-sale customer support, we will be here for you every step of the way.
We stand behind our products and service. If there is ever a problem with our product, delivery, or service we will take action to support you. Our decision making will err on the side of you, our customer.
Our Management Team
Jensen Lee, Founder & President
Jensen is responsible for the overall management and direction of the company. Jensen brings extensive internet marketing experience to bidetsPLUS, driving digital growth and market leadership.
Prior to bidetsPLUS, Jensen held management positions in technology related fields, including serving as Product Manager of Global Network Services for British Telecom. Most recently, he held the position of Executive Director of Product Marketing at AT&T Interactive, AT&T's internet advertising division. Jensen was responsible for the launch and ongoing management of several industry-leading internet advertising products, with annual revenues exceeding $700M. His innovative ideas led to a U.S. patent filing, for an internet advertising system Jensen invented during his time there.
An avid golfer, Jensen serves on the Board of Directors at the Griffith Park Golf Club in Los Angeles. He holds a Bachelor's Degree in Business Administration from California State University, Fullerton. Jensen currently resides in Los Angeles, with his wife and two young daughters.
Mark Vannier, Director of Operations
Mark is responsible for the daily operations of the company, keeping all gears turning to keep bidetsPLUS running. He maintains general oversight of all operational aspects of bidetsPLUS, including sales, order fulfillment, customer care, inventory management and procurement.
Prior to bidetsPLUS, Mark held various faculty positions at academic institutions, including Southern Illinois University and Northeastern Illinois University. Mark served as Program Advisor to guide students thru their educational careers, as well as teaching and creating curricula for undergraduate English Composition and Creative Writing courses. Mark later joined the faculty at the Second City Training Center in Chicago, where he taught comedy writing courses to aspiring screenwriters.
A part-time comedy screenwriter himself, Mark teaches weekend sketch-writing classes at the iOWest Theater in Hollywood, CA. He holds a Bachelor’s Degree in Psychology, and a Master’s Degree in English, both from Southern Illinois University. Mark currently resides in Los Angeles, with his girlfriend.
Jim Smith, Director of Engineering
Jim is responsible for front-end updates on the bidetsPLUS website, other bidetsPLUS related web properties, and also handles the back-end maintenance of our databases and internal systems. Jim is also quite creative, and has designed several of the graphics and banners you see on our site.
Prior to bidetsPLUS, Jim held development positions at various internet companies. He served as Developer at business.com, a leading online resource for small to medium sized businesses. Most recently, Jim was a Software Engineer at dexknows.com, an online directory for local businesses in the mid-west and mountain regions of the United States. Jim's areas of specialty are HTML, CSS and PHP. He is also becoming quite strong with relational database languages, including Ruby on Rails.
Jim has always had an interest in photography, and considers his Nikon D600 and Fuji X100 as his favorites. He holds an Associate’s Degree in Computer Applications and Office Technology from Los Angeles Valley College. Jim currently resides in Glendale, which is about 10 miles north of downtown Los Angeles.